Listen to this episode to learn which little piece of Jay's business Lori brings into her spa suite every day and how he helps Lori manage working in a small dark room throughout the day.
"Customer service...is such an opportunity for a business to really shine." - Jay Nixon.
Learn more about The Beauty Biz Show at http://www.loricrete.com/202
Listen in to learn how to communicate your cancellation policy to your clients and how much you should charge for canceled appointments.
"I boldly follow the exact system that I am sharing with you today and my clients respect my business because I clearly communicate with them." - Lori Crete.
Learn more about The Beauty Biz Show at http://www.loricrete.com/201